Automation and agile culture in a financial sector company
In Latin America, we supported an organization held back by outdated tools, a high manual workload, and a low perception of the QA department.
Key challenges
Our client was dealing with a rigid technology architecture that hindered innovation and made it difficult to adapt to new demands in the financial sector.
Despite earlier efforts to implement testing solutions, most tests were still performed manually — creating bottlenecks, duplicated work, and limited scalability.
There was also a negative perception of the QA area within the organization, with low engagement levels that affected team motivation.
Our client’s transformation journey
With over 10,000 employees and millions of customers, the challenge was clear: build a quality-driven culture supported by modern tools and more agile processes.
How we did it:
We automated
testing
95% reduction in manual tests — enabling more speed and control.
We measured performance from day one
Integrated testing with JMeter and LoadRunner in just six months.
We unified management in an agile environment
Migration to ALM Octane with full integration: JIRA, Jenkins, and more.
We redefined the role of the QA team
More autonomy, greater impact, and increased recognition.
Thanks to this modernization, the client can now experiment and innovate at speed.
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Successful outcomes
This transformation didn’t just solve technical issues — it completely changed how the organization develops, tests, and delivers applications.
By automating processes, empowering the QA team, and adopting modern tools, the client achieved rapid progress with high quality and efficiency.
The benefits were visible from the very first months:
90% fewer production errors
Fewer failures and more confidence in every release.
75% reduction in time-to-market
Applications ready in weeks, not months.
21% savings in operational costs
Resource optimization and less manual effort.
85% test reuse rate
Faster validations without starting from scratch.
95% QA team engagement
More autonomy, motivation, and internal recognition.
“By analyzing test coverage and executing tests early in the development cycle, we’re able to deliver higher-quality applications much faster — ultimately enhancing the customer experience.”
Head of DevOps and Quality Assurance (QA), Financial Services Company
Which areas of your operation need transformation?
Contact us! Our team of specialists is ready to support your unique challenges.
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